Live Web-Enabled Customer Service Representatives 24/7!
Southwest Connection Call Center based out of Farmington, New Mexico,
offers the following call center services.
Telephone Answering Service and Radio Dispatch
- of course!!
Email Management
- your customers are using this means of contacting you more and more - how many opportunities are you missing? We can get your email to you where you are, in a format to which you can respond immediately - even to your cell phone!
Website Help
- for your customers visiting your web page with questions.
Order Taking
- we can take your orders for you 24 hours a day!
Application & Claims
- advertising a job, or have claims to be processed?
Appointments and Reservations
- we can take them for you!
Safety Check-In Service
- if you have people in the field or real estate agents with clients, we can provide safety check-in and follow-up service!
Do you need to cover the telephones when you are out of the office, in meetings or on the road? Let us help you!
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Emergency Response/Emergency Phone Tree
- in an emergency or major weather event, you need to broadcast information to your customers and employees -we
can do it!
Business Continuity Planning and Support
- we can help you with disaster recovery and facilitate your business continuity plan with our personnel and facilities.
Advertising, Sales, Membership Promotion Response
- are you running a big advertising campaign or regular advertising, which generates many customer calls? We can handle it!
Alarm Monitoring, Appointment Reminders- we offer many other services!
Southwest Connection Call Center operates through our UPS system - all to ensure uninterrupted service to you during power outages or emergencies.
Your messages can be sent to you via cell phone, email, fax, text message or held for you to pick up. We archive your messages for years to meet legal requirements.
Please call now to start your service. You have everything to gain and nothing to lose!
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Established over 60 years ago, we founded our company upon the principle of providing the highest quality service in our industry.
We utilize state-of-the-art computer technology and enhanced network features to ensure we process calls in a professional manner to meet the specific needs of our clients.
We are totally committed to your complete satisfaction with our service!
In today's competitive business environment, businesses large and small are facing more competition for each of their customers.
We offer a way for you to control your Customer Service and Telemarketing costs while improving your company's response in each!
Call Southwest Connection Call Center based out of Farmington, New Mexico, at
505-599-5242.
Call Us Today at 505-599-5242 and let us help you save time with our call center services!
Contact Us Today
Southwest Connection Call Center, in Farmington, New Mexico, can be reached at 505-599-5242.
